Are You Being Served?

Singapore has been the great place for tourism due to her clean environment and satisfactory services. A lot of tourists will have good impression of Singapore, but then how about those residents and the tourists that always go back to Singapore either for family visits, business etc? Do they have a say that might be a bit different?

Are You Being Served is a blog that consists of a group of “squad members” that always initiate various customer service scenarios, and observe how service staff react. After that, these members will blog about their experiences. In the blog, the members so far have accomplished 12 different missions including the restaurant test, shopping marathon, food court foibles etc. From the missions, the squad members actually encountered a lot of interesting and funny experiences that they recorded in the blog. For example at one of the food courts, the customer actually said: “I want xxx and yyy, No xxx and zzzz pls. More xxx, less yyy. Thanks uncle.” Then the uncle cannot do anything but to follow because he needs to do business.

Then, the blog also offer the readers the chance to comment about the mission and incidents that are recorded in the blog. Besides, the readers are also very welcomed to share about their stories of good and bad customer service in Singapore through this website Singapore Customer Service .. Share Your Story. If one has some idea of the mission that the squad members can consider, he or she is very much welcomed to suggest to the squad as well.

Please do visit the blog today, I am sure you will get to know more about Sinagpore.